Okinawa Hotel Hamahigashima Resort

FAQ
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Hotel Hamahigashima Resort > FAQ

FAQ

 

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Is it possible for us to send our luggage to the hotel prior to our arrival?

Yes, we will keep your luggage until you check in. When you decide to do so,
send it to the address below :
202 Higa Katsuren Uruma city Okinawa, Japan 904-2316
Phone number:81-98-977-8088

Can I use a credit card?

Yes, you can use JCB, VISA, Master, American Express, DC and Diners cards.

Can you keep our luggage before check in and after check out?

Yes, you can stop by the front desk and ask.

Can we send a luggage from the hotel?

Yes, we can call the local post office or home delivery agency to pick up your luggage. If you do so, please bring it until a day before you check out.

What is the cancellation policy?

We will ask you to pay 50% of room rate for the cancellation one day before check in.
We also ask you 80% for canceling on the check-in day and 100% for not showing.

Is there any convenience store close to the hotel?

The closest convenience store is within a 5-minute drive. It's called LAWSON.

Do you have an elevator in the hotel?

No, we don't. Please let us know if you have difficulty going up and down a stairs.

Do you have a private room other than the restaurant?

We have a room for up to 8 persons.